Ophangsystemen.nl is responsible for the processing of personal data as shown in this privacy statement. All personal data will be used by Ophangsystemen.nl in the context of privacy exclusively for the purpose of handling orders and never given to external parties without permission, with the exception of those data that are needed to complete an order or return agreement.

Property

The webshop Ophangsystemen.nl is the property of CWORX, trading under the name Ophangsystemen.nl (KVK number: 18075832 VAT number: NL001781018B64). Nothing from this site may be copied, reproduced and/or used for other purposes without prior permission.

Contact information:
www.ophangsystemen.nl
Noordstraat 81
5038 EG Tilburg
013 -5110750

Personal data we process

Ophangsystemen.nl processes your personal data because you use our services as well as on the basis of legitimate interest and / or because you provide this data to us. Below you will find an overview of the personal data we process:
– Name and address details
– Telephone number
– Email address
We need the above data to handle your order properly, or to be able to inform you about possible information.
– Bank details
We need this data to handle your purchases and returns properly
– Data about your surfing behaviour and location data, by means of cookies, IP-address and analysis of click- and navigation behaviour.

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@dev.ophangsystemen.nl and we will delete this information.

For what purpose and on what basis we process personal data

Ophangsystemen.nl processes your personal data for the following purposes:
– Processing your order
– Delivering your order
– The ability to create an account
– Telephone or e-mail contact
The above data are needed to help you as much as possible when you want to place an order or want to return an order in our shop. Also when there is a lack of clarity, we can reach you.
– Processing of bank details regarding payments and refunds of your order.
We do not store this data. Ophangsystemen.nl needs them to process the payment. We do not see your data. Unless you choose a direct bank transfer. We also need your bank account number to handle your return as soon as possible. Only the bank statements are digitally retrievable. We do not store your bank details any further.
– Promoting a user-friendly site.
By using your personal details and website navigation, we can respond even better to an easily accessible site.
– Complying with legal obligations, such as the tax authorities.

Sharing personal data with third parties

Ophangsystemen.nl shares your personal data with different third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Ophangsystemen.nl remains responsible for this processing. In addition
Ophangsystemen.nl provides your personal data to other third parties for the purpose of handling your order properly, in particular administratively. Third parties are in this case Rabobank/Omnikassa for Ideal, Mastercard, Visa, Bankcontact, PostNL, GLS, Mailchimp and Feedback Company.

Cookies, or similar techniques we use

Ophangsystemen.nl uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete all information previously stored via your browser settings. It is possible to set the browser so that one does not receive cookies while shopping. Also, you will find links on the site that can redirect to social media like Facebook, Instagram and Twitter. View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this through the personal settings of your account, or by sending an email to info@dev.ophangsystemen.nl. You also have the right to withdraw your permission for the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to info@dev.ophangsystemen.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID along with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Ophangsystemen.nl will respond to your request as quickly as possible, but at least within four weeks. Ophangsystemen.nl would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Secrecy

All persons acting under the authority of the responsible party, as well as the responsible party itself and others who have access to the personal data, are obliged to maintain the confidentiality of the personal data which they have seen, unless they are asked by law or regulations to provide information about this.
How we secure personal data:
Ophangsystemen.nl takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not well protected or there are indications of abuse, please contact our customer service or via info@dev.ophangsystemen.nl. Ophangsystemen.nl will not keep your personal data longer than strictly necessary to realize the purposes for which your data are collected. A maximum retention period of 2 years will be maintained, measured from the last action.

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